Professor of Clinical Communication and Head of Education Quality at the College of Medical and Dental Sciences at the University of Birmingham (United Kingdom). He has published more than one hundred academic papers on aspects of clinical communication, medical education, medical humanities and applied linguistics. He is the author of Language and clinical communication: This bright Babylon and Role-play and clinical communication (both in Radcliffe Medical Press, 2008), and is one of the very few non-Clinicians to be awarded Honorary Fellowship of the UK Royal College of General Practitioners.